fhn95 Privacy Policy

This Privacy Policy is written with the aim of explaining, in a transparent and legally compliant manner, what personal data fhn95 collects from users of the platform, the purposes for which it is used, the extent to which it is shared with third parties, and how it is protected and maintained.

By accessing and using fhn95, you are considered to have accepted the terms of this policy, so we encourage you to read it carefully. If anything is unclear, you can send your questions to [email protected].

Types of Personal Data Collected

fhn95 collects the following types of information as needed to operate the platform safely and effectively.

1.1 Registration Information

• Name (and Myanmar or translated name)
• Date of birth (to verify the 21+ age requirement)
• Email address
• Contact phone number
• Bank / payment account details (to verify deposits and withdrawals)

1.2 Financial Information

• Deposit / withdrawal amounts and date records
• Payment records made via KBZPay, Wave Money, AYA Pay, CB Pay or bank transfer
• Bonus and promotion usage records

1.3 Gaming Data

• Game types played and play sessions
• Bet and win / loss records
• Data related to VIP level and cashback calculations

1.4 Technical Data

• IP address (for geo-restrictions and security checks)
• Browser type and version
• Device type and operating system
• Login logs
• Cookies and session tokens

1.5 KYC (Identity Verification) Data

Where required, data from your national registration card or citizenship identity card will be collected and stored with your consent. This data will be used solely for anti-money laundering (AML) checks in accordance with applicable law.

How We Collect Data

2.1 Data You Provide Directly

We receive data that you provide yourself when opening an account, making a payment, or contacting customer support.

2.2 Automatically Collected Data

While you use the platform, technical data is automatically recorded through cookies, web beacons and server log files. This data helps us improve the product experience for players.

2.3 Data Received from Third-Party Services

Payment partners (including KBZPay, Wave Money, AYA Pay and CB Pay) share only payment confirmation and amount data with us. The individual policies of these services are the responsibility of their respective companies.

Purposes for Using Personal Data

fhn95 uses the data collected only for the following purposes—

3.1 To Provide Services

• Account opening and management
• Processing deposits and withdrawals (minimum deposit 3,000 Ks, minimum withdrawal 30,000 Ks)
• Enabling access to games
• Awarding VIP level cashback and bonuses

3.2 Security Checks

• To prevent fraudulent transactions
• To verify account security
• To confirm the 21+ age requirement
• To check responsible gaming restrictions

3.3 To Improve the Platform

• To improve the player experience in the game library
• To identify and fix bugs
• To improve platform performance

3.4 Communications

• To send notifications related to accounts and payments
• To provide 24/7 Live Chat support
• To announce policy changes

We do not sell or share your data with third-party advertisers.

Data Sharing and Disclosure Policy

fhn95 strictly limits the sharing of your personal data with third parties. Data may only be shared in the following three ways—

4.1 Service Partners

Payment processors, server providers and software partners receive only the data needed to deliver our services. These parties are contractually required to comply with data protection obligations.

4.2 Legal Requirements

We may be required to make disclosures in accordance with applicable law when requested by regulatory authorities or courts. Where such disclosure is required, we will notify you in advance unless prohibited by law.

4.3 Change of Business Control

In the event of a merger, acquisition or restructuring of fhn95, data may be transferred to the successor organisation. In such cases, we will notify you before the transfer takes place and data protection will continue to be maintained.

Cookies and Tracking Technologies

5.1 What Are Cookies

Cookies are small text files stored in your browser. The fhn95 platform uses both session cookies (which disappear when the browser is closed) and persistent cookies (which are kept for a set period).

5.2 Why We Use Cookies

• To maintain your logged-in session
• To save language and preference settings
• To analyse platform performance and improve functionality
• To carry out security checks

5.3 Disabling Cookies

You can block cookies through your browser settings. Please note, however, that some core platform features may not work as well if you do.

Data Retention Period

fhn95 retains data for as long as the service is active and for as long as required to meet legal obligations. Data retention periods are limited as follows—

• Account data — deleted within 5 years of account closure
• Financial records — retained and deleted in line with the applicable legal requirement
• KYC data — deleted 5 years after the registration period ends
• Log files — automatically deleted after 90 days
• Cookie data — session cookies disappear when the browser is closed

If data needs to be retained for a longer period due to legal proceedings or other justified reasons, we will notify you in advance.

Personal Data Protection Measures

fhn95 uses multiple technical and procedural security layers to protect your data—

7.1 SSL Encryption

All data transfers between the platform and servers are protected with TLS/SSL encryption to prevent interception.

7.2 Access Control

fhn95 staff can only access data relevant to their own duties. Data access is logged and reviewed regularly.

7.3 Two-Factor Authentication (2FA)

Two-factor authentication methods are available to strengthen the security of player accounts. Enabling this significantly improves account protection.

7.4 Data Integrity Audits

Regular security audits are conducted to identify data protection vulnerabilities on the platform. Any vulnerabilities found will be addressed as quickly as possible.

7.5 In the Event of a Data Breach

If a data security breach occurs and your personal information is affected, we will notify you as quickly as possible and take protective steps immediately.

Your Rights

Under this policy, every player has the following rights—

8.1 Right to Access Data

You can request a copy of the personal information fhn95 holds about you. We will respond to this request as promptly as possible.

8.2 Right to Correction

If any data we hold is inaccurate or incomplete, you can request a correction. Send this request to [email protected].

8.3 Right to Delete Data

Where there are no legal restrictions, you can request that your data be deleted. In cases where certain data cannot be deleted due to legal requirements, we will explain why.

8.4 Right to Withdraw Consent

You can withdraw consent previously given for the handling of your data. Please be aware, however, that doing so may affect your ability to continue using the platform's services.

8.5 How to Make a Request

To exercise any of the rights above, email [email protected] or contact us via 24/7 Live Chat. Once we have satisfactory data verification from you, we will process your request promptly.

Policy Regarding Minors

fhn95 is a platform open only to players aged 21+. We do not intentionally collect personal information from anyone under 21. A date-of-birth check is carried out during registration.

If we become aware that a person under 21 has provided personal information and opened an account, we will close that account immediately and delete the associated data.

External Website Link Restrictions

Any third-party links to external websites that may appear on the fhn95 platform are not covered by this policy. When visiting external websites, we encourage you to review their own policies. We are not responsible for how external websites handle your data.

Policy Changes

fhn95 may update this privacy policy in line with business operations, legal changes, or technology developments. When changes occur—

• The "Last Updated" date at the top of this page will be revised
• For significant changes, you will be notified at your registered email address
• Continuing to use the platform after a policy change is published will be taken as your acceptance of the updated policy

If you disagree with any policy changes, you may contact our customer support to request that your account be closed.

Contact Guide

For any questions, notices, or requests regarding this privacy policy, you can reach us through the following channels—

• Email — [email protected]
• Live Chat — Contact us in Myanmar language via the 24/7 Live Chat on the platform

We guarantee that any communication regarding your personal information will be handled with care and respect.